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Here’s a list of articles about Zappos’ new self-management style and a few definitions to help you wrap your mind around everything!

Holacracy: “is a social technology or system of organizational governance in which authority and decision-making are distributed throughout a holarchy of self-organizing teams rather than being vested in management hierarchy.”

Source: Wikipedia en.wikipedia.org/wiki/Holacracy

Founder: Brian Robertson

Summary: rather than managers managing people, work is managed by self formed teams that contain those individuals that hold roles required to accomplish the work.

Teal Organizations:

  1. Self Management – driven by peer relationships
  2. Wholeness – involving the whole person at work
  3. Evolutionary purpose – let the organization adapt and grow, not be driven

Summary: A self-managed organization driven by peer relationships allowing a company to adapt and grow vs. being driven.

Author “Reinventing Organizations” – Frederic Laloux

Buy The Book:

The Offer: Zappos offers severance to employees who are not interested in moving forward with the new management style.

Read the internal Offer Memo: Click Here

Interested in Learning More? Check out the followng articles:

  1. Holacracy – Zappos Insights
  2. Making sense of Zappos an Holacracy
  3. Zappos CEO Tony Hsieh: Adopt Holacracy or Leave
  4. Holawhat? Meet the Alt-Management System Invented by a Programmer and used by Zappos
  5. Holacracy at Zappos: “Its’ not anarchy,” co founder says
  6. Holacracy at Zappos: It’s either the future or management or a social experiment gone awry
  7. Here’s how the self management system that Zappos is using actually works



Online Success – KodiakCurling.com

Here’s a great example of how to create a successful online business by identifying a need, providing a solution and focusing on a better customer experience. I recently spoke with Alex Ritter, one of the co-founders of KodiakCurling.com and he shared what inspired him and James Smart to launch their site.

curling shoes“The event that sparked the idea of Kodiak Curling was when I bought my first pair of curling shoes. I found that there was very little information available online to guide my decision making. From working at Zappos I expected several high quality pictures of each shoe on the market along with detailed information and customer reviews. What I found was one tiny image and about two sentences of generic text to describe each product. Ultimately I ended up spending close to $200 at random on a pair of curling shoes I wasn’t happy with. This experience spawned the idea to create a one stop site where curlers would be able to get all of the information necessary to make an informed purchasing decision on shoes, brooms, apparel, and anything else curling related.

Today KodiakCurling.com has high quality images of nearly every curling shoe and broom on the market and steadily growing traffic. The initial idea has expanded to the point where I am working on producing my own curling equipment and positioning the company as an innovation lab for the sport of curling.” – Alex

When you have a passion for something you begin to see opportunities in the marketplace!

Be sure to visit Kodiakcurling.com

Wish you the best,




Zappos Toastmasters Club – Downtown Las Vegas

Z’Toaster’s Toastmasters Club is now up and running in downtown Las Vegas!

zappos toastmasters club - z'toastmasters

Zappos.com has a new Toastmasters Club that is located in the Downtown Las Vegas office. Our new club is open to the public. We currently have good mix of members who are Zappos employees, members from the community as well as members who belong to other Toastmaster clubs in Las Vegas.

Z’Toasters – Toastmasters

If you are looking for a Downtown Vegas Toastmasters Club, the club meets every 1st and 3rd Thursday of each month in the lobby of the Zappos Office at 5pm-6pm. You’ll have a fun time and can visit as often as you’d like as a guest. Guests are welcome to participate or sit back and observe, whatever your comfortable with.

Meeting Information

Z’Toasters is also a great club to visit if you have time to stop in while visiting Las Vegas.

For more information click the link below. You’ll find additional information which includes directions to the parking garage.

Click Here: Z’Toasters Club

Twitter: ZToasters




Success Principles by John Paul Dejoria

John Paul Dejoria shares some powerful business principles from his experience building

Paul Mitchell and Patron Tequila. This is one of the most concise interviews I’ve seen that

really resonates with starting a new home business or website.

John Paul Dejoria’s Success Principles

  1. Believing in Yourself
  2. Be Prepared for Rejection
  3. Position to be in the Re-Order Business – Get Product in Their Hands
  4. Need to get People to Use Your Product
  5. Work 7 Days a Week
  6. Know what you have is so good will get through the tough times.

 Getting Started Advice

  • Make your product the best in your market
  • Have a story or excitement about your product
  • Know it’s the best and tell enough people about it
  • Pay attention to your customers who will be fans that will promote your product
  • Remind customers how to use your product – Education

“Like what you do, Like who you’re doing it with and Like who you are doing it for” – John Paul Dejoria


Wish you the best,



Your Brain For Sale – Buy Now 50% Off

Are you giving your brain away for 50% off?
Several years ago I stumbled upon book that discussed the stages of working a job. The cover of the book had a staircase leading down like a sale chart showing a total nose dive!

I wish I had bought that book, I remember skimming the pages and it was really fascinating the psychology behind finding a new job and the transition to leaving to find something else.


Anyone who is working a job at one time or another snaps out of their hypnosis only to realize the are responsible for a lot and are being paid very little. Very little maybe a stretch, lets just say less than market value. Now of course there are several factors to consider. It’s important we think about location, work experience, benefits etc. which impact salaries. This moment of clarity was one of the stages in that book that leads to someone pursuing another job or starting their own business.

A great example of his is a friend/co-worker of mine who left our company and doubled his income! Before he left we met up for lunch with a couple of other co-workers to discuss his new opportunity. One thing he said and I’ll never forget is “You guys could easily do the same thing, put yourself out there and see what happens!” After the initial excitement wore off and our friend moved away to start his new adventure the rest of us just fell back into the daily routine.

Fast forward a couple years later and another one of our guys pulled off the same move. Another company offered him money more nearly doubling his current salary!

Our friend was right. It was possible for others to leave and double their income.

The message here is that you may be able to massively increase your income with the current brain that you have by leaving your job and going to work for someone else or yourself.

I’ve often wondered why is this the case?

Why is your present company going to pay you less than another company? Many have pondered this same question and the only argument is that they should be paying more to keep their people and promote from within.

Now here is the problem with that.

A current employees skills are known, they have already been purchased. There is no reason to pay them more, if they leave there are people lined up to fill that role. Unless you are a brain surgeon, more than likely you are expendable. You can be replaced.

And why would another company pay so much?

The answer is simple.

The are paying you for your experience that you have acquired over the years working for someone else. All of that knowledge in your brain is very valuable to another company. That’s what they are paying for. They are paying for the new, unknown, the mysterious knowledge you have acquired.


Wish you the best!



PS. When negotiating your salary – Let them offer you an amount first. Don’t reveal what you are currently earning. Don’t let them know you are making peanuts or else they will never offer you Big Bucks!

photo credit: hurleygurley via photopin cc

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